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7 Costly Mistakes: 4

Posted on July 4th, 2019

4. Unclear Quality Standards & Expectations

You’ve been waiting for weeks and your home is finally finished. You’ve been looking forward to this moment for a long time and are so excited about seeing the final result.

You turn up to your home, it is late afternoon and the sun is low. Everything looks great from the outside. You park on your new driveway in front of your flash garage door. Everything is just as you imagined.

You are welcomed inside by your builder and you can see the sun is streaming into your lounge. You know that living in your new home is going to be just awesome.

But! Then you see it. Something is wrong with the lounge wall. It’s a disaster. Everything is supposed to be perfect. How did this happen?

The builder assures you that this isn’t a fault. The builder explains that you are only seeing this because of the angle of the afternoon sun on the wall and it won’t show under normal lighting conditions.

This is not what you expected… and it is easy to assume this is some form of defect and you expect to get it fixed.

It is highly probable that what you are seeing is an acceptable defect. There are several ways to make a painted wall so there are many variables. There are different types of wallboard that can be used, there are several different standards of GIB stopping and there are a number of methods for applying paint. The combination of the systems used determines the quality of the finish.

The industry term used is called defect tolerance. This means that depending on what system is used there is an acceptable level of defects. Knowing that level will save you a lot of money too. Matching the level of finish you expect to the system that is used is the way to get the result you want.

The Ministry of Business, Innovation, and Employment, in conjunction with the building industry, had produced an excellent document called Guide to Tolerances, Materials, and Workmanship in New Residential Construction 2015. This will give you a great understanding of the quality standard you can expect.

You don’t have to wait until the building is done to decide if the quality is what you were expecting. Speak to your designer and builder about your quality expectations. They should be able to tell you what is achievable and also how it affects your budget.

As well as a set of plans, your designer will produce a set of specifications. This detailed document describes the selected system for each component of your building. By following the specifications as well as the plans the desired quality standard should be achieved.

Tips & Advice

  • Discuss your quality expectations with your designer and builder.
  • Understand the acceptable tolerance for the systems chosen.

The Homeworx Quality Standard

We kick start your new home dreams with a complimentary obligation-free Dreams to Reality Consultation.

During this consultation, we carefully listen to all your new home ideas and make sure we understand your expectations and what is important to you. We then work with you to:

  1. Become clear about your vision of your new home.
  2. Assess your budget and find the best fit for you to achieve your vision.
  3. Create a step by step plan on how to achieve your vision.

To ensure every part of your home meets Homeworx’s award-winning quality standards we use only experienced subcontractors who deal with quality materials, all equal to or great than building code requirements and well within acceptable industry defect tolerances.